Daily Archives: May 12th, 2008

A Face on your Marketing Decisions

I had the good fortune to attend a workshop on creating personas presented by Forrester Research. I won’t steal anyone’s thunder by talking about the particulars here, though we discussed the “how’s” and the “what’s” of effective, quality persona creation. Needless to say, the folks at Forrester provide a worthwhile workshop. A couple of the [...]