Monthly Archives: March 2010

Mobile Revolution, or Evolution?

After the conclusion of last week’s 2010 Retail Innovation & Marketing Conference . I had the opportunity to reflect more on the content presented, and the way in which it was presented. The form of presentation matters a great deal because it directly contributes to how the audience digests something. Rarely have I seen a [...]

Getting Started with Direct Digital Marketing

One of the more interesting takeaways from the National Retail Federation’s 2010 Retail Innovation & Marketing Conference was the emphasis on how the legacy of traditional direct marketing principles meshes seamlessly digital channels. Obviously, this is the very essence of direct digital marketing, which identifies the primary direct digital channels as email, mobile, and the [...]

How Customer 3.0 Is Changing Retail

When Marketspace’s Jeffery Rayport bounded on to the stage at the Retail Innovation & Marketing Conference it was immediately evident a high-energy and detailed keynote was certain. Rayport delivered an extremely valuable presentation, beginning with an analysis of the consumer. Rayport believes that retail has seen three “releases” of the customer throughout American consumer history. [...]

Transformation with Direct Digital Marketing

As I wrote Monday, I am attending the NRF’s Retail Innovation and Marketing Conference in San Francisco this week. The first morning of the conference is off to a wonderful start with two outstanding keynotes from Patrick Connolly, CMO for Williams-Sonoma, and Jeffrey Rayport, Founder and Chairman of Marketspace. Both keynotes were so good that [...]

Retail Marketing for Any Industry

I will be attending the National Retail Federation/Shop.org Retail Innovation & Marketing Conference in San Francisco this week from March 2-4. I am fairly selective about which events I choose to attend. I really enjoy retail shows for many reasons… one of which I will highlight in a moment. Retail is a celebration of consumerism [...]

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