Category Archives: Direct Digital Marketing

Five Trends to Watch in 2012: Part 4

Consumer privacy is hardly a new trend. When I wrote on consumer privacy at the beginning of 2011, the focus was on consumer backlash against brands and marketers who take liberties with consumer data (or at least the consumer backlash against the perception of impropriety by digital marketers). 2011 was the year of the educated [...]

Five Trends to Watch in 2012: Part 2

On Wednesday I began what has now become a yearly tradition of sharing some of the direct digital marketing trends I think will make a big impact this year. I started off with trend one of five: Mobile and Social Own the Conversation. 2011 was a year where marketers understood the importance and value of [...]

Five Trends to Watch in 2012: Part 1

Last year at this time, I itemized trends for 2011. As before, my disclaimer remains the same: I am directly tapping my professional experiences of the last year, including discussions with customers, prospects, partners, peers and colleagues. I am referencing my own research and analysis, and I may have also consulted the Internet for its [...]

Top Direct Digital Marketing Posts of 2011

2011 has been full of interesting developments in the direct digital marketing industry: The Do Not Track concept continued to be a hot topic among marketers, consumers and privacy advocates, Verizon finally got its hands on the iPhone, and AT&T made a failed attempt to acquire T-Mobile. It’s also been a great year here at [...]

Industry News Update

As the year comes to a close and marketers are scrambling to wrap up the holiday season and plan for the coming year, here’s an industry news roundup to help you keep on top of the happenings in the marketing world. There never seems to be any shortage of mobile news, so let’s start there. [...]

Knotice Opens Seattle Office

Since the start, Knotice has been consistently recognized as a fast-growing award-winning company (most recently #8 on the 2011 Weatherhead 100, among others). 2011 was no exception. To keep up with increasing demand for our direct digital marketing software and services, this year we’ve added over 30 more people to our Knotice family – all [...]

Image is Everything with Online Retail

Image isn’t everything… it’s the only thing. Of course, this is a serious corruption of the classic Vince Lombardi quote on winning, but when it comes to your website and your overall online marketing presence — especially for retailers – image absolutely matters. With this in mind, I always find it interesting to see how [...]

Email Marketing Stays Strong

A little over a year ago, many direct marketers were quietly concerned that email was on its way out. “The bloom was off the rose” as one described it. Between increasingly negative consumer attitudes, overloaded inboxes and the fact that younger consumers seem to prefer SMS, apps and social messaging, it seemed a legitimate conclusion. [...]

How to Create Effective Forms and Surveys

Polls and surveys are commonly used by marketers to help track trends and test campaign concepts. Done well and they can provide valuable insight. But there are some challenges: People lie; language used is often “leading” or slanted; and sometimes the person is simply telling you what they think you want to hear instead of [...]

5 Ideas to Better Connect With Consumers

Leadership requires vision. You’ve heard that before, but it comes to mind again as the savvy presenters here at Forrester’s Marketing Forum 2011 prognosticate on what will come and explain what is now. Vision seems to be an underlying concept for planning strategy around what’s to come – especially as it applies to direct digital [...]

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